How Do I Update or Install the Killer Control Center

 

You can find the latest Killer Control Center, as well as the latest drivers for your Killer Wireless-AC 1525/1535/1435, Killer Wireless-N 1202/1103, Killer E2200, Killer E2400, and Killer E2500, here - http://www.killernetworking.com/driver-downloads/item/killer-control-center-x64.

The installer will automatically detect and install on any 64-bit version of Windows 7, 8.1, and Windows 10.

If you are using an older version of our suite, such as the Killer Network Manager, or you have not updated your network adapter drivers since your last Windows feature update (for example: Anniversary Update, Creator’s Update), then we suggest downloading the Killer Control Center, but uninstalling any application with the "Killer" name from your Apps and Features menu (accessible by right-clicking Start) and restarting your machine before installing the Killer Control Center.

 

"This Device Cannot Start (Code 10)" in Device Manager

 

code 10 device cannot start

We have been receiving reports from some users that they are seeing this error on their Killer Networking device in their Device Manager. This usually occurs after they have used the Device Manager to update their drivers, or after Windows Update has updated their drivers. There seems to be a problem with the driver that Microsoft is using when updating machines through their service.

If you encounter this error, it can generally be resolved by updating to the latest Killer Control Center suite from our site, which you can find here - http://www.killernetworking.com/driver-downloads/item/killer-control-center-x64.

Once you have updated, restart your machine, and the error should be cleared. Please feel free to contact support if you continue to see this error after updating your drivers.

 

How Do I Update or Install the Killer Network Manager

 

The Killer Network Manager is our outgoing performance suite. It is no longer being updated, and does not contain the latest Ethernet or Wi-Fi drivers. We encourage all users of the Killer Wireless-AC 1525/1535/1435, Killer Wireless-N 1202/1103, Killer E2200, Killer E2400, and Killer E2500 to upgrade to the Killer Control Center, found here - http://www.killernetworking.com/driver-downloads/item/killer-control-center-x64. This includes users whose machines came with the Killer Network Manager preinstalled. There is no need to continue using the Killer Network Manager. 

For a smooth installation, download the latest Killer Control Center installation package, then uninstall all Killer products from your Apps and Features menu, which is accessible by right-clicking Start, then restart your computer, and double-click the new installation package to install the new Killer Control Center.

The old Killer Network Manager suite is still available for download here - http://www.killernetworking.com/driver-downloads/item/e2200-e2400-wireless - but will no longer be updated, and may not be fully compatible with future Windows updates, antivirus suites, or other applications that manipulate network data. 

Killer E2400 in Linux (Ubuntu, Debian)

5.0 

The Killer E2400 has been confirmed to work fully in recent Linux Kernels (4.4 or greater). You should not need to modfiy anything.

If you are running an older linux Kernel, or your distrubution is not already including the modified alx driver, you can get the E2400 working by modifying and loading the alx driver. These were the same changes that had been upstreamed in the past and should be in recent kernel version.

1. Make sure your complier enviroment is ready.

$ apt-get source linux-image-$(uname -r)

Alternative: If you do not have an alternative network connection, you can download the linux kernel source manually from Ubuntu's site:

http://packages.ubuntu.com/

Download and unpack it.

$ cd ~/linux-image-$(uname-r)
$ make oldconfig
$ make prepare
$ make scripts
$ apt-get install linux-headers-$(uname -r)

2. Prevent the message "no symbol version for module_layout" when loading the module with insmod or modprobe.

$ cd ~/linux-source
$ cp -v /usr/src/linux-headers-$(uname -r)/Module.symvers .

3. Make changes to main.c and reg.h files in ./drivers/net/ethernet/atheros/alx :

diff -uprN alx_orig/main.c alx/main.c
--- alx_orig/main.c Mon Sep 7 13:00:58 2015
+++ alx/main.c Mon Sep 7 14:47:03 2015
@@ -1537,6 +1537,7 @@ static const struct pci_device_id alx_pc
{ PCI_VDEVICE(ATTANSIC, ALX_DEV_ID_AR8162),
.driver_data = ALX_DEV_QUIRK_MSI_INTX_DISABLE_BUG },
{ PCI_VDEVICE(ATTANSIC, ALX_DEV_ID_AR8171) },
+ { PCI_VDEVICE(ATTANSIC, ALX_DEV_ID_E2400) },
{ PCI_VDEVICE(ATTANSIC, ALX_DEV_ID_AR8172) },
{}
};
diff -uprN alx_orig/reg.h alx/reg.h
--- alx_orig/reg.h Mon Sep 7 13:00:58 2015
+++ alx/reg.h Mon Sep 7 14:46:16 2015
@@ -39,6 +39,7 @@
#define ALX_DEV_ID_E2200 0xe091
#define ALX_DEV_ID_AR8162 0x1090
#define ALX_DEV_ID_AR8171 0x10A1
+#define ALX_DEV_ID_E2400 0xe0A1
#define ALX_DEV_ID_AR8172 0x10A0
/* rev definition,

4. Build and install module

$ cd ~/alx
$ make -C /lib/modules/$(uname -r)/build M=$(pwd) modules
$ make -C /lib/modules/$(uname -r)/build M=$(pwd) modules_install
$ modprobe -r alx
$ depmod
$ modprobe -v alx

 

Killer E2500 in Linux (Ubuntu, Debian)

5.0 

The Killer E2500 has been confirmed to work fully in recent Linux Kernels (4.8 or greater). You should not need to modfiy anything.

If you are running an older linux Kernel, or your distrubution is not already including the modified alx driver, you can get the E2500 working by modifying and loading the alx driver. These were the same changes that had been upstreamed in the past and should be in recent kernel version.

1. Make sure your complier enviroment is ready.

$ apt-get source linux-image-$(uname -r)

Alternative: If you do not have an alternative network connection, you can download the linux kernel source manually from Ubuntu's site:

http://packages.ubuntu.com/

Download and unpack it.

$ cd ~/linux-image-$(uname-r)
$ make oldconfig
$ make prepare
$ make scripts
$ apt-get install linux-headers-$(uname -r)

2. Prevent the message "no symbol version for module_layout" when loading the module with insmod or modprobe.

$ cd ~/linux-source
$ cp -v /usr/src/linux-headers-$(uname -r)/Module.symvers .

3. Make changes to main.c and reg.h files in ./drivers/net/ethernet/atheros/alx :

diff -uprN alx_orig/main.c alx/main.c
--- alx_orig/main.c
+++ alx/main.c
@@ -1537,6 +1537,7 @@ static const struct pci_device_id alx_pc
{ PCI_VDEVICE(ATTANSIC, ALX_DEV_ID_AR8162),
.driver_data = ALX_DEV_QUIRK_MSI_INTX_DISABLE_BUG },
{ PCI_VDEVICE(ATTANSIC, ALX_DEV_ID_AR8171) },
+ { PCI_VDEVICE(ATTANSIC, ALX_DEV_ID_E2500) },
{ PCI_VDEVICE(ATTANSIC, ALX_DEV_ID_AR8172) },
{}
};
 
diff -uprN alx_orig/reg.h alx/reg.h
--- alx_orig/reg.h
+++ alx/reg.h
@@ -39,6 +39,7 @@
#define ALX_DEV_ID_AR8162 0x1090
#define ALX_DEV_ID_AR8171 0x10A1
#define ALX_DEV_ID_E2400 0xe0A1
+#define ALX_DEV_ID_E2500 0xE0B1
#define ALX_DEV_ID_AR8172 0x10A0
 
/* rev definition,

4. Build and install module

$ cd ~/alx
$ make -C /lib/modules/$(uname -r)/build M=$(pwd) modules
$ make -C /lib/modules/$(uname -r)/build M=$(pwd) modules_install
$ modprobe -r alx
$ depmod
$ modprobe -v alx

Installing Drivers from .INF Package Through Device Manager

 

- Install drivers using Device Manager

If you would like to install the Killer E2200, Killer E2400, Killer Wireless-N, or Killer Wireless-AC drivers without the Killer software manually - you can do so using these steps.

First, download the driver only package from: http://www.killernetworking.com/support/Killer-Ethernet-Wireless_INF.zip

After the download is complete, extract the drivers to a temporary location, such as your desktop.

Press Windows key + X
Click Device Manager

Once device manager is open, select the Ethernet Controller, Network Controller, or Unknown device, right click it and click Update Driver Software

This will launch the update driver software wizard

Choose: Browse my computer for driver software

Click Browse... and browse to the location where you extracted the standalone driver package earlier, then click Next

Note: It is recommended that you browse all the way to the right device and right OS. For instance, you can see in the image that we have browsed to C:\drivers\Production\Windows10-x64\ke2200w10 for the Killer E2200 network adapter.

The final screen should show that you have successfully installed the driver. You can now click on Close.

 

Where Can I Buy Killer Network Adapters?

5.0 

Unfortunately, our current line of network adapters are currently only integrated into motherboards and laptops of various manufacturers and not sold as individual units. This is due to different regulatory and system calibration requirements. We apologize for the inconvenience.

You may find that our wireless adapters do show up online for sale from time to time. These are not authorized for resale by us, or any authorized manufacturer, but are being sold as components removed from other machines. Be sure to keep that in mind when purchasing. We can only support adapters that are obtained in this fashion in a very limited capacity.

Also note that many laptop manufacturers use hardware IDs to lock out non-authorized Wi-Fi adapters, so swapping in another adapter may not be as simple as it seems.

 

Updating or Installing Killer Drivers & Software (Ethernet and Wi-Fi)

 

If you are experiencing a problem with your network driver, or you suspect that your network driver or performance suite may be causing a problem or not performing correctly, you can either update your performance suite by downloading the latest package from your machine or mainboard’s manufacturer, which may include optimizations that are specific to your platform, or you can download the latest Killer Control Center (which replaces the Killer Network Manager) directly from us, at this location.

http://www.killernetworking.com/driver-downloads/item/killer-control-center-x64

This download, which is the latest performance suite, as well as the latest driver package, applies to the following prodcuts: Killer Wireless-AC 1525/1535/1435, Killer Wireless-N 1202/1103, Killer E2200, Killer E2400, and Killer E2500 on Windows 10, 7, and 8.1. 

The Killer Control Center should be able to automatically detect previous installations and update them on its own. If it cannot, or if you are using an older version of our suite, such as the Killer Network Manager, or you have not updated your network adapter drivers since your last Windows feature update (for example: Anniversary Update, Creator’s Update), then we suggest downloading the Killer Control Center, but uninstalling anything with the "Killer" name from your Apps and Features menu and restarting your machine before installing the latest Killer Control Center. 

Please note that the Killer Control Center that is available on our site, while including the latest optimizations for the most recent Windows updates and compatibility fixes for other applications, may not include integrations with your machine or mainboard manufacter’s other gaming applications, should they exist.

Do Killer Network Adapters Support Link Aggregation/NIC Teaming?

 

Link Aggregation is not supported with any Windows consumer platform. In order to use Link Aggregation, you must be using an Enterprise grade router with this capability, and a Windows Server Operating System. However, the Killer Control Center is capable of using multiple Killer Network Adapters at one time with Doubleshot Pro and Doubleshot-X3 Pro which, for gaming, is even better than Link Aggregation, as the Killer Control Center can make use of Wi-Fi and Ethernet at the same time! You can read more about Killer Doubleshot Pro here - http://www.killernetworking.com/technology/killer-double-shot-pro and Killer Doubleshot-X3 Pro here - http://www.killernetworking.com/technology/killer-doubleshot-x3-pro.

 

Have a question about your Killer product that isn't answered in our Knowledge Base?  Contact Us.